Shipping policy
All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders placed before 4pm Monday to Friday are shipped the same day. On Saturday, the shipping cut-off time is 12pm. There is no shipping on Sunday.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Parcels
| Shipping option | Estimated delivery time | Price |
|---|---|---|
| Royal Mail Tracked 24 | 1–2 business days | £4.80 |
| Royal Mail Tracked 48 | 2–3 business days | £3.99 (Free on orders over £60) |
| Royal Mail Special Delivery by 1pm | Guaranteed next business day by 1pm | £12.50 |
International Shipping
At this time, we do not ship to any country outside of the UK.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number that can be used to check the status of your order. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 3 business days of receiving your shipping confirmation email, please contact us at enquires@hanmiaperfumes.co.uk with your name and order number, and we will look into it for you.
Once your order has been processed and shipped, you can track your order using the Royal Mail Track and Trace Service with the tracking number provided to you.
Refunds, returns, and exchanges
Information about returning items and getting a refund can be found in our Refund Policy. If you have any further questions, please contact us at enquires@hanmiaperfumes.co.uk